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Civify Cost Savings Calculator
What is Civify and how does it work?
What is Civify?
Residents get a branded portal in your city’s name. Your team gets a clean admin dashboard to manage everything behind it.
How does it work?
Beyond notifications, Civify handles:
- Road closure maps and daily digests
- Resident feedback and public input
- Project checklists and milestone tracking
- Resident CRM with contact logs
- Compliance-ready exports and reports
- Utility and contractor coordination
How is Civify different from our city website or social media?
How is Civify different than our existing website or social media?
Your website and social media are broadcast tools — you post information and hope the right people see it. Civify is built around targeted, two-way communication. Residents subscribe to the specific projects and areas that affect them, so updates reach the people who actually need them, not just whoever happens to check your page that day.
There are also things Civify does that a website or social media account simply can’t:
- Proactive notifications by email, text, or phone
- Automatic multi-language delivery
- Geo-targeted alerts by project location
- Structured resident feedback and public input
- Documented communication records
- No public comment sections to moderate
Social media also puts your city’s updates in competition with everything else in a resident’s feed — and gives the public a place to leave unmoderated comments that your staff has to manage. Civify keeps communication professional, on-topic, and fully in your control.
Think of your website and social media as awareness tools. Civify is your operations communication layer — the system your team uses to manage active projects and keep affected residents informed from start to finish.
How are residents notified through Civify?
How are residents notified through Civify?
When your team publishes an update, Civify automatically notifies residents who have subscribed to that project or area. Notifications go out by whichever method each resident has chosen:
- SMS text message
- Automated voice call
Residents choose their preferences when they sign up on your city’s portal — your staff doesn’t have to manage any of that. All notifications are delivered in the resident’s preferred language, with no manual translation work required on your end.
For road closures and construction activity, Civify also sends a daily digest email each morning summarizing active restrictions in a resident’s area — so they can plan their day without having to check the portal themselves.
Your team controls when notifications go out. You can send an update immediately, schedule it in advance, or set recurring notifications for long-running projects. Every notification is logged, so you have a clear record of who was contacted and when.
What type of subscription term is required?
We sell on a standard 1-year term. Longer terms with price breaks are available upon request.
Do residents have to pay anything to access the system?
No, our system is always free for residents and every package includes an unlimited number of resident accounts! Or businesses!
What is a team member?
A Team Member is a standard internal staff account — the account type most of your day-to-day users will have. Team Members can work on projects, post updates, manage checklists, communicate with residents, and handle other routine tasks inside Civify.
What they can access is controlled by your organization’s admin. Civify’s permissions system lets you tailor each Team Member’s access to match their role, so staff only see and do what’s relevant to their work.
Can I give access to contractors and consultants?
Yes. Civify includes an External User account type designed for contractors, consultants, inspectors, and other outside partners. On unlimited plans, you can add as many external users as you need at no additional cost.
External users only have access to what you allow. Civify’s custom permissions system lets you control exactly what each person can see and do — so a contractor can log daily reports or review plans without touching anything else in your system. You can also grant time-limited access, which automatically expires when a project wraps up.
If you’d prefer to keep external invitations locked down, you can restrict account creation by email domain so that only addresses from approved organizations can be invited.
Pricing on this page is not guaranteed and is subject to change. For actual pricing, inquire to [email protected] for an official quote. Savings calculated on this page are for estimation purposes only.
Updated: 6/22/26